Amadeo™ - Unified Communication and Collaboration Services (UCCS™)
Improve efficiency and ROI with damaka's Unified Communication and Collaboration Services
Businesses work towards optimizing operations to be in the black. This requires business process reengineering, which involves streamlining workflow via eliminating bottlenecks in the process chain. Studies have found that workflow delays in business processes are primarily due to information, data and documents not arriving at the right place at the right time for those with the right permissions to act upon them. It is essential, therefore, to address the movement of the aforementioned factors to improve the processes.
Damaka addresses these issues in any business and provides a solution that is significantly improves business process efficiency. Damaka achieves this by eliminating the complexity and associated latency of the flow of information, data or artifacts with an elegant, cost effective and patented Peer to Peer (P2P) architecture that is the backbone of communication and collaboration services. Damaka's UCCS solution provides all the necessary components and toolsets to address the issues of audio and video communication with features that ensure a positive user experience.
Damaka's Amadeo comes with features packaged in three different combinations: Amadeo basic, advanced and premium versions. The solution feature sets are so modularized that any combination of individual features can be bundled to form a custom UCCS solution as required for efficient operations of our customers.
Amadeo Basic meets the minimum requirement for workplace collaboration. It provides the ability to connect with team members or peers via voice, video and chat applications. These applications are packed with smart switch features that empower users to collaborate efficiently and effectively to realize tasks to completion. The basic package is targeted towards independent consultants, small businesses and individual consumers who need to complete business transactions with minimal communication as part of their business processes.
Amadeo Advanced has all the features of the Amadeo Basic package and adds to it the features of document and application sharing and fast file transfer. These features enable our customers to complete the transactions or tasks that require sharing of information via documents or sharing an application to complete a task collaboratively. The advanced package is popular among small to medium businesses and consulting firms that have a need to share applications.
Amadeo Premium is an upgrade to the Amadeo Advanced package with the addition of video streaming and telepresence applications. The Amadeo Premium is an ideal solution for small businesses and large enterprises that require high quality video presence to simulate the experience of across-the-table participants. The streaming application can be used to train and share information on a record, store, and stream process. This application is useful in businesses where there is emphasis on training and call centers where there is a need for retrieving information on demand.
For your business communication and collaboration needs, please contact us